Home Care
How you want it!
You or your loved ones deserve quality and reliable service. Our team of care professionals will deliver high quality Homecare services that will fit your lifestyle and promote your well-being right in the comforts of your own home.
"I have been very skeptical of many care companies in the past due to bad experiences how ever I can't fault Reliance Care, they go way way beyond to care for my wife.they are not rushed do everything that is need for my wife's care. They are polite, passionate and never disappoint me. I can go out and leave carer with my wife and not have to worry. I would recommend Reliance Care to anyone" Andrew F.- Husband of Client
The Reliance Care Way
Our company's core philosophy is at the heart of everything we do, and the ever-present guiding force in the services we offer—in spirit and in action. Our mission, vision, and core principles it expresses define our culture and embody the essence of how we work and value.
Our Mission Statement
To have all staff understand what the company stand for, which is to honour God in everything we do, and commit themselves to give an uncompromising, personalized and compassionate service that will be reflected to all individuals we support.
Our promise
Our highly qualified care staff will complete their job to your complete satisfaction
We place great importance on direct contact with our service users, and that starts with how we train our staff.
Our dedicated staff are equipped with specialist training to deliver safe, compassionate, and clinically informed support for individuals with complex health needs. We go beyond the basics of care provision to ensure our team can confidently manage a wide range of interventions and behaviours with professionalism and empathy.
Our specialist training includes:
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PEG (Percutaneous Endoscopic Gastrostomy) Care
– Supporting individuals with nutritional needs through safe tube feeding and hygiene protocols.
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Tracheostomy Care
– Providing skilled airway management, suctioning, and emergency response for service users with tracheostomies.
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Positive Behavioural Support (PBS)
– Promoting dignity and independence through proactive, person-centred strategies that reduce restrictive practices and enhance quality of life.
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Epilepsy and Rescue Medication Administration
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Catheter and Stoma Care
• Manual Handling and Hoist Techniques
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Medication Management and MAR Chart Recording
Our commitment to continuous learning ensures that every member of our team is confident, competent, and inspection-ready. Whether supporting individuals with physical disabilities, learning difficulties, or complex medical conditions, we deliver care that is safe, respectful, and empowering.
TESTIMONIALS
"Why families choose us"
Can I just say a big thank you to all carers and managers at Reliance Care, since me and my wife have been with you, we have had a quality of life that we thought was long gone now we're old and disabled, so once again a big thank you for all you all do.
John and Pauline
Clients
“Reliance Care and its very experienced staff have been supporting my husband's care and progression in his rehab journey after a severe stroke. All the staff have been shown great professionalism, respect, dialogue on the needs of the customer and above all willingness to follow the progression of my husband by consistency in the care and in assisting his daily routine of physical exercises. We would highly recommend their services.”
Dr. Antonella
Wife of Client
" We just wanted to say a big thank you to you all for your care for our father over the past year. We can tell how much he appreciates your visits and careful attention to his morning and lunchtime routine, and how safe that makes him feel. And special thank you for those amazing gold balloons for his 100th birthday"
Dr. Heyman
Daughter of Client
On behalf of our client, we thank you for your patience, understanding and support in providing care to our client. As per our client, she was adamant that she does not wish to lose Reliance Care Services as her preferred provider.
Mr. HB - Social Worker
